Cookies and privacy policy - SilentDirect AB

Handling of personal data

When you shop at SilentDirect, you consent to us storing and using your personal data in order to fulfill our agreement with you. We process your data in accordance with the General Data Protection Regulation (GDPR) and prioritize your personal privacy. You always have the right to request that we correct or delete incorrect information.

Rights under the GDPR:

Right of access
You can request an extract of the data we have stored about you.

Right to rectification
Incorrect or incomplete data can be updated.

Right to be forgotten
You can request that we delete your information, unless legal requirements prevent this (e.g., the Accounting Act).

We save your IP number when you place an order to prevent fraud and report all suspicious cases to the police.

Collection and storage of data

We only collect the information necessary to process your order and improve your experience. Examples of information stored:

-name, address, email, phone number, IP address, and purchase history.

The data is stored for as long as there is a legal basis, for example to fulfill the agreement or comply with laws such as the Accounting Act.

Sharing of personal data

Payment providers
When you make a purchase, necessary information (e.g., name, address, email, and phone number) is shared with our payment partners: Klarna, Ledyer, PayPal, and card payment systems.

Shipping companies
For deliveries, information such as name, address, and contact information is shared with DHL, Postnord, UPS, and Schenker.

newsletterIf you subscribe to our newsletter, your name and email address will be used to send you relevant offers and updates.

How we protect your information

We use advanced security solutions such as SSL/TLS and hash algorithms to protect your data. SilentDirect uses the Swedish platform Nyehandel for secure and reliable storage.

Cookies on our website

We use cookies to improve your experience and provide important functionality.

Types of cookies we use

Necessary cookies
Required for the website to function properly (e.g., shopping cart and account).

Statistics and performance
Collects anonymous data about how you use the website to improve its functionality.

Marketing
Used by our partners to show relevant ads based on your interests.

You can block cookies in your browser, but this may affect the functionality of our website. For more information about cookies, visit the Swedish Post and Telecom Authority.

Company

SilentDirect AB
Nyängsgatan 6
29539 Bromölla
Phone
Email: kundservice@silentdirect.se
Company registration number: 559330-3166
VAT registration number: SE559330316601
VAT: SE559330316601

Recommended categories

Sound absorbers for ceilings

Here you will find a wide range of sound absorbers for ceilings in various sizes and colors.

Sound absorbers for walls

Here you will find a wide range of wall sound absorbers in various sizes and colors.

Sound-absorbing panels

Here you will find a wide range of sound-absorbing panels in various designs, sizes, and colors.

Soundproof curtains

Here you will find a wide range of soundproof curtains in various sizes and colors.

*Free shipping

Free shipping to agent

5-year warranty

5-year product warranty

Fast delivery

Usually ships the same day

Cookies & Privacy Policy – For a smooth and secure experience at SilentDirect

Navigating a website should not only be easy and efficient, but also secure. At SilentDirect, we are committed to offering our customers a first-class experience where both functionality and security are prioritized. Through our Cookies and Privacy Policy, we can ensure that your user experience is optimized, while protecting your privacy.

What does our Cookies and Privacy Policy do for our customers?

Our policy is designed to give you the best possible interaction with our website. By using cookies, we can customize and improve your experience, which means faster loading times, relevant product recommendations, and a more personalized shopping experience. At the same time, we ensure that your privacy is always protected. We strictly adhere to all applicable data protection rules and guidelines, which means that your information is handled in a secure and responsible manner.

Cookies that improve functionality in all environments

Just as our products solve acoustic challenges in different spaces, our Cookies and Privacy Policy helps us identify and solve potential problems for our visitors. Whether you visit us from the office, home, or a mobile device, we strive to provide you with a seamless and efficient user experience.

Adaptation for different needs

Our policy is designed with the diverse needs of our customers in mind. For example, do you find it difficult to find the right information quickly? Our cookies ensure that you can easily navigate between our products and guides. Are you concerned about security when shopping online? Through our privacy policy, we protect your data and build a safe environment where you can feel secure.

A step towards a high-quality future

Just as our sound-absorbing panels are designed to create harmony and balance in both homes and public environments, our Cookies and Privacy Policy works to make your digital journey just as smooth. With our customer-centric approach, we ensure that you have access to the right solutions for your needs, both online and offline.

*Free shipping

5-year warranty

Fast delivery

SilentDirect AB

Shop with confidence

Customer service